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IT Service Management

Overview

IT Cost Management

 

Given the range and diversity of computing infrastructure, countless programming options and complex operational requirements, calculating the TCO (total cost of ownership) of an IT operation is a daunting task. Core elements, peripherals and networking options are just the beginning; organisations must also consider the associated wages and the demand the system places on its users (skills required, ease of access or interaction, interconnectivity, real estate demands, ease and cost of migration of data, etc).

 

Today’s IT system must meet present and future needs while keeping costs reasonable. Consider this: if I have twice the IT ‘grunt’ of my competitor, does that make me twice as competitive? Does that justify twice the cost? But if I spend twice as much on IT as my competitor, without twice the benefit, what’s the point?

 

SMS’s IT Cost Management service incorporates discovery, detailed analysis and implementation, delivering:

  • benchmarking to industry standards – what level of IT spend is the norm in your industry? 
  • detailed knowledge of your IT assets and expenditure – what have you actually got, and for how much? 
  • improved IT budgeting and cost control processes 
  • enhanced planning and budgeting confidence levels

 

SMS has a number of IT Cost Management consultants with many years of detailed and practical knowledge of IT costing. Our modular program is easily tailored to your individual needs, and our consultants will partner with your staff and impart their specialist knowledge.

 

Our approach leverages World Best Practices of COBIT (Control Objectives for Information and Technology) and ITIL (IT Infrastructure Library) frameworks combined with our extensive experience in the delivery of team based business solutions.

 

Most importantly, SMS is an experienced and successful manager of change both in IT and related areas, with numerous high profile Australian and international clients. The SMS team of more than 800 professionals ensure that your IT Service Delivery is efficient and cost effective, without compromising on service quality.

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